Virtual Services - Waiting List Support

  • What is waiting list support?

    In some instances the wait to see a therapist may be longer than you would like. Not to worry - we can still provide one of three types of support options while you are waiting to see a Psychologist. Please note this support does not substitute the need for face to face therapy. The support options are:
  • Basic Support

    A basic support option for parents who want quick generic advice and guidance from a Psychologist about a specific difficulty they are experiencing with their child.                                                                                           

  • Starter Support

    A “getting started” support option for parents who want a general assessment/ understanding of their child’s functioning, an identification of problem areas and targets for intervention.

  • Kick-starter Support

    A personalised support option for parents who want to discuss a plan with a Psychologist and kick start home interventions before therapy begins.

     

  • Find out more about each support option:

    Click the tabs below:

    Basic Supportslider_icon15.png

    Why access basic support?

    Many parents may have questions to ask a Psychologist but do not necessarily feel the need to book a full consultation or wait for an appointment. Some parents, may also feel confused about their child’s presentation and whether seeing a Psychologist is necessary. Other parents may want basic tips/ guidance on how to help with a problem but don’t have the time/ resources to access support or help. Basic support can help guide these questions and provide generic advice to parents on how to work through a specific problem. Why turn to google when you can get direct advice from an experienced Child Psychologist?

    Basic support can help with the following:

    • I need tips on how to access support (including the NDIS) now that my child has a diagnosis of Autism
    • I need tips on how to get my child to sleep in their own bed
    • I need tips on how to get my child to overcome a fear
    • I need tips on how to get my child to become more social and improve their social skills
    • I need tips on how to get my child off a device and help their technology addiction
    • I need tips on how to improve my childs behaviour and compliance at home
    • I need tips on where to start in getting my child help

      How does basic support work?

    • Parents sign up through online client portal
    • Parents receive an automated link with a brief questionnaire
    • Parents fill in questionnaire and ask for specific tips/ resources on their identified concern/s
    • Psychologist reviews questionnaire and responds back within 2-7 days via email with tip sheets, links to useful resources (including apps, websites, books and more).

      Who is this support suitable for?

    • Everyone and anyone! Parents of children across any age range, with any diagnosis or problem.

    Starter Supportslider_icon15.png

    Why access Starter Support?

    Many parents may want more clarity as to why their child is having a particular issue, however don’t want to wait until they see a Psychologist. Some parents may also want an indication as to whether they should be concerned, and a support plan on how to seek help for their child. Other parents, may want practical tips on how to help support their child based on their specific daily problem behaviours. If you are a parent who doesn’t know where to start, and needs a general/ basic assessment and a support plan for your child then the starter support plan is the best for you. Starter support can help get you started and provide guidance on how to best support your child. This plan also provides an overall indication of your childs functioning across multiple domains (including mood, behaviour, sleep, social-skills, and general development) and highlights areas where they may need support.

    **Please note this does not substitute the need for a full Psychological assessment, it is a basic/ general assessment and all conclusions are based on the information provided by parents. If you would also like a Psychologist to talk you through the report then we recommend signing up for the Kickstarter plan instead**

    Starter support can help with the following

    • Provides a basic / general indication of your childs functioning without engaging and paying for a Psychological assessment
    • Highlights problem areas of concern (e.g., mood, behaviour, sleep), and avenues for intervention
    • Provides clarity on why your child might be experiencing problematic behaviours (e.g., emotion regulation difficulties or sleep problems)
    • Provides a roadmap on how to best support your child (including recommended assessments and therapies)
    • Provides practical tips/ strategies based off the problem areas identified

      How does Starter Support work?

    • Parents sign up through online client portal
    • Parents receive an automated link with a detailed questionnaire
    • Parents fill in detailed questionnaire (which assesses broad areas of child’s functioning including mood, behaviour, sleep, social skills, and general development) and have the opportunity to upload documents (e.g., previous assessments or reports) which further help to understand their childs functioning
    • Psychologist reviews responses and information and sends a report via email outlining an understanding of your child’s current functioning, a support plan as well as practical tips/ strategies on how to support problem areas.

      Who is this support suitable for?

    • Parents of children within the ages of 5-18 years (ideally school aged children) with any diagnosis, behavioural/ emotional/ social issue or concern.
    • This support option is not suitable for children who considered to be high risk (including suicidality) or in a state of crisis or significant mental health difficulties and it is recommended that these clients seek immediate help

    Kick-Starter Supportslider_icon15.png

    Why access Kick-starter Support?

    Many parents may want to know how they can support and help their child while waiting for therapy to begin. Other parents may want someone to talk to a Psychologist as to why their child is having a problem, and want to start working on home based goals. If you are a parent who doesn’t know where to start, and wants a Psychologist to talk you through a support plan, as well as practical goals for your child then the Kick-starter plan is the best for you. Kick-starter support offers a once off consultation with a Psychologist, where you will get an understanding of the problem, as well as practical goals and strategies to work on at home whilst waiting for therapy.

    Kick-starter support can help with the following:

    • I want a Psychologist to give me a plan on how to improve behaviour at home
    • I want a Psychologist to give me a plan on how to improve my child’s sleep
    • I want a Psychologist to talk me through why my child is displaying a fear and how I can help them
    • I want a Psychologist to talk me through why my child is displaying unusual behaviours and what I can do to help them.
    • I want a Psychologist to talk me through how to improve my relationship with my child.

      How does Kick-Starter Support work?

    • Parents sign up through online client portal
    • Parents receive an automated link with a detailed questionnaire
    • Parents fill in questionnaire, provide information and attend a once off 90 min consultation with a Psychologist
    • Psychologist provides an understanding of the problem, a support plan as well as practical tips and home-based goals until therapy starts.

      Who is this support suitable for?

    • Parents of children within the ages of 5-18 years (ideally school aged children) with any diagnosis, behavioural/ emotional/ social issue or concern.
    • This support option is not suitable for children who considered to be high risk (including suicidality) or in a state of crisis or significant mental health difficulties and it is recommended that these clients seek immediate help

    Which support option is best for me?

  • What is the cost of waiting room support?

    Below is the cost and what is included in each support option
    • Basic Support
      • Psychologist reviews questionnaire and request for tips
      • Psychologist responds within 1 week via email
      • Psychologist provides email outlining brief understanding of the problem
      • Psychologist provides access to tip sheets, useful websites, Apps, books and other resources
      $75 (~30 min of Psychologists time)
    • Starter Support
      • Psychologist reviews questionnaire, personalised information, and requests for tips
      • Psychologist formulates a plan based off information provided
      • Psychologist provides email summary which includes an assessment of problem areas and a support plan which includes tips, and therapy recommendations.
      $200(~60 min of Psychologists time)
    • Kick-Starter Support
      • Prior to consultation, Psychologist reviews questionnaire, and personalised information.
      • Parents attend 90 min once off consultation with Psychologist
      • Psychologist discusses goals, and a home based plan until therapy starts
      • Psychologist relays this plan via email
      • $129.55 can be claimed from medicare with MHCP
      $300(~1.5 Hours of Psychologists time)

    Do you have a question about waiting list support?